SSVN E-learning always wants to create the most favorable conditions for you to learn and update the latest first aid knowledge according to international standards through quality courses. However, if you are not satisfied or the course content is not as you expected, SSVN has a warranty policy, you can request a tuition refund via email: info@survivalskills.vn
Tuition refund conditions:
1. Within 02 days from the date of payment.
2. Study no more than 5% of the total lessons.
3. Buy the course and pay directly through SSVN Survival Skills, or an agent authorized to distribute the course by SSVN Survival Skills.
4. In case of not paying directly via SSVN Survival Skills (purchased from Instructor, from another account…), SSVN Survival Skills cannot refund tuition.
Content of email requesting tuition refund:
– Email subject: Tuition refund request
– In the email content, you need to clearly state:
+ Full name:
+ Email for registration:
+ Course name:
+ Tuition amount paid:
– How you want to receive your tuition refund:
– Refund amount = Actual amount received for SSVN Survival Skills (after deducting payment gateway fees)
– Refund deadline: within 7 working days from the date of receiving your request.
For any complaints about the warranty policy, please contact us
SSVN SURVIVAL SKILLS COMPANY LIMITED
232/6 Vo Thi Sau, Ward 7, District 3, Ho Chi Minh City, Vietnam
Phone number: 0938393230
Email: info@survivalskills.vn